On 23rd March 2026, one-year-old Ruchita Saudiyal broke out in sudden red rashes, itching and uncomfortable, irritable in the way only a baby who can't explain what's wrong can be. Her family knew what they didn't have nearby: a paediatrician. Odabasote village doesn't have one.

What it does have is the Tulsi Telehealth Care Programme. The Health Assistant connected them to Dr. Kushal Agrawal, a paediatrician onboarded onto the platform specifically because villages like this one keep running into the same gap. Over video, he assessed what he could see, asked what he needed to ask, and named it: an infection, treatable, not a crisis.

Medication followed. So did a follow-up call, then steady recovery over a few days. Ruchita is back to being an unremarkable one year old in the best possible way: no rash, and no reason to think about doctors at all.

Nobody in that family drove for hours to a city hospital. The specialist came to them, through a screen, within the moments it mattered.